Dedicated Home Care for Rhode Island Families
Empowering independence and dignity with compassionate living assistance tailored to your unique needs.
General Questions
What is the mission of Epic Care Services?
Our mission is to empower Rhode Island seniors and financially vulnerable individuals through compassionate, dignified, and tailor-made in-home care solutions that foster independence and community connection.
How do you ensure the quality of home care provided?
We employ a methodical approach to care, selecting only the most professional specialists and performing regular assessments to ensure our high standards of excellence and compassion are consistently met.
Is your agency focused on non-medical support?
Yes, we specialize in non-medical living assistance, including medication reminders, meal preparation, and medical appointment management, focused on maintaining quality of life and personal dignity.
Care Questions
Understanding home care shouldn't be difficult. We've gathered answers to the questions families ask us most frequently to help you make an informed decision with confidence.
What types of home care services do you provide?
We provide comprehensive non-medical home care, including medication reminders, meal preparation, companionship, light housekeeping, and assistance with daily living activities. Our care is tailored to the specific needs of Rhode Island seniors.
How do we determine if care is needed?
Eligibility is determined through a compassionate consultation where we evaluate the client's daily needs, safety at home, and functional independence. We often work with families to identify areas where support can most improve quality of life.
Are your caregivers trained and vetted?
Yes, every caregiver on our team undergoes a rigorous vetting process, including background checks and interviews. They are trained in our methodical approach to care, ensuring they provide both professional support and genuine compassion.
How does the care process begin?
The process begins with an inquiry followed by a home assessment. We then develop a personalized care plan and match the client with a caregiver who fits their needs and personality, ensuring a professional and dignified start to our service.
Billing & Insurance
We offer transparent financial policies and work with various insurance providers to ensure our home care services are accessible to our Rhode Island community.
What payment methods do you accept?
We accept private pay, long-term care insurance, and state-funded programs. Our team can help you navigate the specific options available for your situation.
Do you accept Medicare or Medicaid?
While traditional Medicare often does not cover non-medical home care, certain Medicare Advantage plans and Rhode Island Medicaid 'Waiver' programs may provide coverage. Contact us for a detailed assessment.
How does the billing cycle work?
We typically bill on a bi-weekly basis. Invoices detailing the hours and services provided are sent via email or mail for your convenience.
Still Have Questions?
Our team is here to provide the clarity and support you need. Reach out directly to discuss personalized care options for your family.